Five9 connector for Creatio

{'Product description': 'Five9 connector for Creatio allows you to effectively communicate with clients and colleagues and keep all communication history logged in one place.', 'Use cases': 'Call management – the connector allows Creatio users to make inbound and outbound calls using the Five9 cloud contact center. During the call, an agent can access all information about the Contact, including the history of previous communications.\nCall Analytics – analyze the quality of communications with clients based on the number of call attempts and conversations, duration of calls, and call results.', 'Key features': 'Make outgoing calls and accept incoming calls in Creatio', 'Put a call on hold\nTransfer a call to another extension phone number\nIndicate a call result\nKeep track of call analytics\nSupported basic features': 'Access an entire call history with a client'}

Email: velvetel.support@velvetech.com

Product: All products on Creatio platform

UI Framework: Classic UI

Version: 7.15 and up

DBMS: Any supported DBMS

Platform: .NET Framework